C333 Privacy Policy — Our Commitment to Protecting Your Data
We are fully transparent about the collection, storage, and use of your personal information on the c333 platform. On this page, we detail what data is collected, why it is collected, and what your rights are. We follow modern security standards to protect the privacy of users in Bangladesh. Your data is never sold to third parties.
What Information Is Collected
The information we collect during registration and use of the platform.
Personal Identity Information
When you register an account on c333, your name, date of birth, phone number, and email address are collected. National ID or passport details may be required for identity verification. This information is used to ensure the security of your account and to meet legal obligations. Personal identity information is only shared with third parties when legally required. We ensure that all information you provide is always stored in an encrypted state.
Financial & Payment Information
Necessary payment information is collected when transacting via bKash, Nagad, or Rocket. Full bank account numbers or card details are not stored on our servers. Transaction history, deposit and withdrawal records are kept for account review and dispute resolution. Financial data is protected under specially secured encryption and can only be accessed by authorized personnel. Retaining certain financial data for a specified period is mandatory to comply with anti-money laundering regulations.
Device and Browsing Information
Information about the device, operating system, and browser you use is collected automatically. Your IP address and general geographic location data are used for security monitoring and fraud detection. Page visits, session duration, and gaming activity logs are analyzed to improve the platform. Cookies and similar technologies are used to remember your preferences and settings. You can manage cookies through your browser settings, though doing so may limit some features.
Data Use & Protection Practices
How your information is used and kept secure.
Purpose of Data Use
- Account Management & Identity Verification
- Deposit & Withdrawal Processing and Transaction Security
- Compliance with Applicable Laws & Regulatory Requirements
- Customer Support and Complaint Resolution
- Fraud Detection & Prevention
- Improving Platform Quality & Developing New Features
Security Measures
- All Data Transfers Secured with SSL/TLS Encryption
- Encryption & Access Control for Stored Data
- Regular Security Audits & Vulnerability Testing
- Two-Factor Authentication (2FA) Support
- Automatic Alerts for Suspicious Logins & Activity
- Restricted Data Access for Authorized Personnel Only
Sharing Information with Third Parties
C333 never sells your personal information or shares it with third parties for commercial purposes. Only necessary information is shared with authorized mobile banking partners for payment processing. Information may be disclosed in compliance with legal obligations upon valid requests from government authorities or law enforcement agencies. Technology service providers process limited data under strict confidentiality agreements. These agreements ensure that third parties cannot use your information independently.
Your Rights & Controls
Any c333 user has the right to view their own data, request corrections if inaccurate, and request deletion under certain circumstances. You can opt out of marketing or promotional communications at any time. Even after account closure, data may be retained within legal limits, but will no longer be used for active marketing. Any requests regarding your data can be submitted through our support team. We aim to process these requests within 30 business days.
Cookie Policy & Data Retention Period
How cookies are used and how long data is retained.
Essential Cookies
Essential cookies for login sessions and security, required to keep the platform functioning. Disabling these will prevent the site from working properly. These cookies are essential for user authentication and session management.
Analytics Cookies
Used to analyze platform usage patterns and improve the experience. Data obtained from these cookies is completely anonymous and is never linked to any individual. You can disable these cookies at any time.
Data Retention Period
Data is retained while your account is active. After account closure, financial data is kept for up to five years as required by law. All other data is automatically deleted after two years.
Related Policies & Support
Visit our other pages for more information.